OPEN INTERVIEWS - FLEX Customer Service Security Officer
About The Position
Securitas is seeking a Customer Service Security Officer to join their team. This role involves maintaining composure in high-pressure situations, conflict resolution, securing entrances/exits, conducting patrols in various weather conditions, interacting with clients and guests, identifying and reporting safety issues or suspicious activity, protecting evidence, and setting up barriers/signage. The position offers flexible scheduling with the potential for 40+ hours per week. Securitas is committed to equal employment opportunity and values integrity, vigilance, and helpfulness.
Requirements
- Must be at least 18 years of age.
- High school diploma or GED required, OR ability to complete GED program within 6 months.
- Standard computer / technology skills needed.
- Must have 1+ years security & 1+ years customer service/hospitality experience.
- Must be able to conduct patrols throughout a shift.
- Must have great attention to detail and remain vigilant throughout shift.
- All candidates must be willing to participate in Securitas’ pre-employment screening process, including drug screen and background investigation.
Nice To Haves
- Conflict resolution and de-escalation skills a plus!
Responsibilities
- Maintain composure during urgent or high-pressure situations with authorities, executives, clients, staff, and the public.
- Conflict resolution and de-escalation.
- Secure entrances / exits.
- Conduct patrols inside and outside the client's premises in various weather conditions.
- Frequent interactions with client employees and guests.
- Identify and report safety issues, hazardous conditions, or any suspicious activity.
- Protect evidence or scene of incident in the event of accidents, emergencies, or security investigations.
- Set up barriers / signage and provide direction or information to others.
- Carry out specific tasks and duties of similar nature and scope as required for assigned site.
Benefits
- Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
- Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.
- Paid Family Leave - up to 12 weeks a year in accordance with State Law.
- Weekly Pay! - DailyPay Access program available!
- Referral Program.
- Telemedicine - Virtual Medical Care.
- Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
- Free Uniforms & Paid Training.
- Doggy & Kitty Daycare Discounts.
- Employee Assistance Program & So Much More!
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
