Customer Service & Scheduling Coordinator
Bulmann Dock & Lift•Boyne City, MI
About The Position
Join our team as a Customer Service & Scheduling Coordinator! We are looking for a people person with a knack for organization who loves making sure everything runs smoothly and stays on track. Whether you're a seasoned pro or just starting your career, if you've got a positive attitude, strong organizational skills, and an eagerness to learn, we want to hear from you!
Requirements
- A positive, can-do attitude.
- Strong organizational skills and the ability to juggle multiple tasks.
- Excellent communication skills, both written and verbal.
- A problem-solver who thrives on keeping things moving smoothly.
- Basic computer skills.
Nice To Haves
- Experience with Microsoft Excel, Teams, and Outlook is a bonus.
- Experience is great, but we’re more interested in finding someone who’s ready to jump in and grow with us!
Responsibilities
- Be the go-to contact for customers, providing clear, friendly communication.
- Schedule and coordinate service appointments, ensuring everything runs like clockwork.
- Keep track of job schedules and make real-time adjustments to meet customer needs and team availability.
- Keep accurate records of customer interactions and job progress.
- Work closely with internal teams to keep everyone updated on job details.
- Use tools like Microsoft Teams and Microsoft 365 to stay organized and connected.
- Stay ahead of scheduling conflicts, delays, and customer concerns—problem-solving is your superpower!
Benefits
- Opportunities to grow and develop new skills.
- Join a supportive and fun team who values collaboration.
- We’ll provide training to help you succeed!
- Your work will make a real difference for our customers and team.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
