Customer Service/Sales
About The Position
Unlimited Taxes is actively seeking motivated, professional, and high-performing Customer Service Representatives for the upcoming tax season. We are looking for individuals who understand that customer service is more than answering phones—it’s building relationships, creating trust, driving business growth, and delivering an exceptional client experience. This opportunity is ideal for experienced customer service professionals, individuals with prior tax preparation experience, candidates who already have an established client base, self-starters looking to increase income and build long-term opportunity, and individuals willing to market, learn, and grow. If you already possess the skills, knowledge, and client relationships—we are offering top compensation to make Unlimited your tax home. If you are newer to the industry but have a go-getter mindset and strong work ethic, we are willing to invest in training and development to help you build excellent income potential. At Unlimited Taxes, we believe great talent deserves opportunity, support, and room to win. If you haven’t felt valued elsewhere, this may be the place to build something bigger. Apply today and prepare to level up for the upcoming tax season.
Requirements
- Customer service experience required
- Strong communication and interpersonal skills
- Comfortable learning technology and tax processes
- Ability to market services and generate business
- Positive attitude and solution-oriented mindset
- Motivated to grow income
- Coachable and willing to learn
- Show initiative and accountability
Nice To Haves
- Prior tax preparation experience strongly preferred
- Existing client portfolio/client base is a major plus
Responsibilities
- Deliver exceptional customer service and client communication
- Assist clients through the tax preparation process
- Follow up with leads and maintain client relationships
- Market services professionally and consistently
- Support onboarding and document collection
- Maintain professionalism and confidentiality
- Work independently while contributing to team goals
- Build and retain client relationships
Benefits
- Bonus based on performance
- Company parties
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Signing bonus
- Training & development
- Competitive Hourly Pay + Commission Structure
- Private office opportunities for qualifying team members
- Professional development and mentorship
- Tax industry training and support
- Marketing guidance to help grow your client base
- Opportunity to build long-term income
- Growth-focused team culture
- Training for motivated individuals ready to learn
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
