Customer Sales & Service

TopBuild Corp. • Edmonton, AB

3d • CA$45,500 - CA$84,000 • Onsite

About The Position

About Your Future with Crossroads C&I Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Crossroads C&I, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Requirements

• Minimum of 18 years of age.
• 1-2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent communication skills, both verbal and written.

Responsibilities

• Serve as the key customer contact for our branch, providing order support and product information for our customers.
• Work closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
• Maintain a positive rapport with customers, providing world-class service.
• Provide exemplary customer service skills, analytics and problem-solving skills.
• Process and review dealer orders, requests and system generated acknowledgements using proficient computer skills.
• Perform any other duty, task, or responsibility as assigned.

Benefits

• Competitive Compensation
• Medical, Dental Life & Disability Insurance
• RSP/DPSP Matching Program
• Paid Holiday and Vacation
• Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
• Employee Referral Bonus
• Tuition Reimbursement
• Length of Service Award

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed