Customer Service Sales Support Representative

Advatix, Inc. • Painesville, OH

2d • $40,000 - $45,000 • Onsite

About The Position

Our Client is seeking a professional, customer-focused Customer Service Sales Support Representative to support customers and the sales team by delivering exceptional service, coordinating communications, maintaining accurate records, and ensuring an outstanding client experience.

Requirements

• Customer service or sales support experience required
• Strong verbal and written communication skills required
• Proficiency in Microsoft Outlook, Word, and Excel required
• Excellent organization and attention to detail
• Professional and dependable work ethic
• LOCAL candidates only — must live within 20–30 minutes of Painesville, Ohio

Nice To Haves

• Insurance or financial services experience is an asset
• Associate degree or equivalent experience preferred

Responsibilities

• Respond to client phone calls and emails professionally and promptly
• Assist customers with service requests and documentation
• Support sales communications and account updates
• Recommend products and services based on customer needs
• Maintain accurate client records and reports
• Coordinate communication across departments
• Escalate complex issues appropriately
• Manage multiple priorities in a fast-paced office environment

Benefits

• Health Benefits
• 401(k)
• Paid Time Off
• Paid Holidays
• Career advancement opportunities within a professional team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree