Customer Service & Sales Representative

Carroll Water • Dover, DE

6d • Onsite

About The Position

We are looking for a friendly, organized, and motivated Customer Service & Sales Representative to join our team. This position combines customer service, lead generation, follow-up, and sales support.

Requirements

• High school diploma or equivalent.
• Customer service, retail, sales, marketing, or office experience preferred.
• Strong communication and organizational skills.
• Comfortable using computers and Microsoft Office.
• Positive attitude and willingness to learn.
• Professional and comfortable interacting with customers.
• Successful completion of a pre-employment background check.
• Ability to meet attendance and scheduling requirements.
• Ability to occasionally lift/carry up to approximately 50 lbs.
• Ability to stand, bend, reach, and remain active as needed, with or without reasonable accommodation.

Responsibilities

• Provide friendly customer service in person, by phone, and by email.
• Generate and follow up on leads.
• Schedule appointments and maintain accurate customer information.
• Assist with marketing materials, promotions, and social media.
• Support sales and business development efforts.
• Represent the company at occasional home shows and other events.
• Perform other duties as assigned.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401 (K) with Company Match
• Paid time off
• Holidays
• Training and opportunities for growth
• Supportive team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED