Customer Service & Sales Coordinator

Ace Handyman Services East King County•Redmond, WA

93d•$21 - $27

About The Position

Ace Handyman Services is seeking highly organized and motivated individuals to join their team as a Customer Service & Sales Coordinator. This role is ideal for someone looking to leverage their customer service and sales skills into a dynamic career. The company is a national leader in home improvement and repair, committed to providing exceptional service tailored to customer needs. The position involves being the first point of contact for customers, educating them about services, matching them with craftsmen, and managing daily schedules to ensure smooth operations and a seamless customer journey. No construction experience is required, only a passion for exceptional service and a growth mindset. The company emphasizes high standards, accountability, and customer experience, seeking individuals who take ownership, move with urgency, and desire to grow with the business.

Requirements

Outstanding communication skills, both verbal and written
Strong customer service expertise
Ability to multitask and prioritize effectively
Tech-savvy and able to learn new systems quickly

Nice To Haves

1-3 years of experience in customer service, sales or similar experience.

Responsibilities

Respond to job inbound and outbound leads promptly and professionally
Coordinate schedules and material orders for multiple craftsmen and projects
Utilize dispatching and schedule management software efficiently
Handle administrative tasks, including managing social media and maintaining websites
Engage in outbound sales for lead prospecting and networking activities as needed and grow the book of business