Telstra Retail: Customer Service & Sales Consultant BRISBANE (Morayfield, North Lakes, Strathpine)

Telstra•Morayfield, VA

1d•Onsite

About The Position

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too. This opportunity is part of a talent pool for current and future Telstra Retail roles across Brisbane (Morayfield, North Lakes, Strathpine). Applications will be considered as opportunities become available. Every day is different. A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. Every day is an opportunity to showcase your X-factor. To ensure you’re at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.

Requirements

The ability to easily build a connection with a variety of new and existing customers.
An appetite to quickly develop customised solutions for customers.
A drive to reach (and exceed!) sales targets and KPIs.
The hunger to learn and grow within the role (and beyond!).
A positive and resilient approach to customer service within a busy environment.
Experience in a customer-facing role.