Customer Service Sales Associate
About The Position
Since 1998, Purfect Logos has been a trusted name in Spokane Valley, WA, delivering exceptional branding solutions through decorated apparel, promotional items and signage. Our unique name reflects our approach: bold, memorable, and always standing out. We’re passionate about delivering great service, and our team is at the heart of everything we do. At Purfect Logos, you’ll be part of a supportive and collaborative environment where your contributions truly matter. From tackling exciting challenges to building strong relationships with our clients and community, our work is driven by pride, passion, and a commitment to excellence. When you join us, you’re not just starting a job, you’re becoming part of a family that values innovation, teamwork, and growth. Whether you’re an experienced professional or just starting out, we’ll provide the training and tools you need to succeed.
Requirements
- Exceptional attention to detail and the ability to follow standardized processes.
- Strong communication and interpersonal skills for working with customers in person, over the phone, and by email.
- Proficiency with data entry, basic math calculations, and basic computer applications (e.g., MS Office, order management systems).
- Comfortable working in a showroom environment and providing product information to walk-in customers.
- Ability to manage multiple tasks in a fast-paced setting.
Nice To Haves
- Prior experience in customer service, order entry, showroom sales and social media experience is preferred but not required.
Responsibilities
- Order Processing: Accurately enter and manage customer orders in the system.
- Customer Support: Respond promptly and professionally to customer inquiries via phone, email, and in-person showroom visits.
- Showroom Assistance: Greet and assist customers in the showroom, provide product information, and ensure a positive experience.
- Documentation: Maintain accurate records of orders, customer communications, and inventory updates.
- Team Collaboration: Work closely with sales and warehouse teams to ensure timely and accurate delivery of products.
Benefits
- Health, dental, and vision benefits
- 401(k) opportunities, including a 4% company match after one year.
- Profit-sharing bonus after one year.
- 7 Paid Holidays
- Competitive paid time off (PTO) after 90 days.
- Company Appreciation Events/Activities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
