Customer Service Sales Associate

HertzSan Francisco, CA
Onsite

About The Position

The Dollar/Thrifty Customer Service Sales Associate consults with customers on their vehicle rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support.

Requirements

  • Strong oral and written communication skills.
  • Ability to build relationships with customers.
  • Strong multitasking skills.
  • Ability to upsell and overcome customer objections.
  • High level of ownership, accountability, and initiative.

Responsibilities

  • Consult with customers on their vehicle rental.
  • Maximize revenue opportunities by actively offering products and services.
  • Overcome customer objections.
  • Ensure customers receive world-class customer service and sales support.

Benefits

  • Hourly Rate is $22.50 + Commission.
  • On Target Earning potential of starting 2%
  • Monthly bonus plans
  • Bonus Plans: Eligible, Up to 12%
  • Bonus: Eligible, Up to 12%
  • Overtime Pay: Eligible
  • Holiday Pay: Eligible (1.5 x regular pay rate for hours worked on a designated holiday, in addition to receiving 8 hours of holiday pay)
  • Sick Pay: Granted Up to 48 hours
  • Paid Time Off / Vacation / Paid observed Holidays (Accruals start at .83 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays)
  • Profit Sharing: Eligible
  • Up to 40% off the base rate of any standard Hertz Rental
  • Medical, Dental & Vision plan options
  • Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
  • Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more
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