Customer Service Sales Associate- Johnstown

Bensons Pet Center•City of Johnstown, NY

4d•Onsite

About The Position

Benson’s Pet Center is looking for dedicated and enthusiastic Customer Service Sales Associates to join their team. They value honesty, integrity, and exceptional customer experiences. This role involves engaging with customers, providing product recommendations, and ensuring a positive shopping experience. The associate will work closely with the team to ensure top-notch service, inspire others, and make a positive impact every day.

Requirements

High school diploma or equivalent.
Previous retail or customer service experience is preferred.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks.
Basic math skills for handling cash transactions.
Passion for pets and a desire to provide top-notch customer service.
Availability to work a varied schedule, including days, evenings, weekends, and holidays.

Responsibilities

Greet customers warmly and provide prompt assistance.
Identify customer needs and recommend suitable products and services.
Answer customer inquiries and resolve any issues or concerns.
Maintain a clean, organized, and visually appealing sales floor.
Operate the cash register, process transactions, and handle returns.
Restock shelves and ensure products are properly labeled.
Stay informed about new products, services, and promotions.
Assist with inventory management and stock control.
Collaborate with team members to achieve sales targets and store goals.
Uphold Benson’s Pet Center’s standards for honesty, integrity, and customer satisfaction.