Customer Service – Safety & Industrial Supply
Productivity Inc•Plymouth, MN
•$26 - $32•Onsite
About The Position
As a Customer Service Representative, you will provide product and technical information on our safety and industrial supply products to support our customers and outside sales team.
Requirements
- Product knowledge needed - Safety, MRO/Industrial Supplies and Abrasive Products.
- Excellent verbal and written communication skills.
- Excellent organizational, research, time management, and follow-up skills.
- Capable PC/computer skills - MS Word, Excel, Google Searching, etc.
- Ability to maintain a positive & productive work atmosphere by acting and communicating in a manner to get along with customers, co-workers, vendors, and management.
- Monday - Friday, 8:00 am - 5:00 pm - IN OFFICE
Responsibilities
- Act as an Industrial Supply resource to the customer - researching and sourcing products, recommending options, providing quotes, checking price and delivery, answering calls, and entering orders.
- Source alternate products if there are backorders.
- Collaborate with Industrial Supply Outside Sales and Sales Management to identify and grow opportunities.
- Retain customers by delivering and ensuring superior customer service.
- Help the customer find the most effective Industrial Supply solution at the best value - advise customers on current promotions, suggest related products, recommend products and brands currently in stock.
- Help maintain supplier relationships with Industrial Supply and Safety products. Attend product training.
- Other miscellaneous duties and responsibilities and required by the position.
Benefits
- Medical, Dental, Vision Insurance – Effective Day-1 of Employment
- 401k with Match
- Generous Paid Time Off
- Ongoing technical training provided
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
