Customer Service - West Phoenix

Accurate Placement•Phoenix, AZ

5d•Onsite

About The Position

This role involves administering parking and road tests for individuals seeking a driver's license. The job requires working outdoors and observing driving tests while riding in the customer's vehicle. Responsibilities include providing customer support, managing the testing process, conducting VIN inspections, and handling administrative tasks such as documentation and photo taking. The position is temporary with the possibility of hire and is located in Phoenix, AZ.

Requirements

Fingerprint check required
Background check required
Must be at least 21 years old
Proven customer service skills (1 to 2 years minimum)
Must have a valid Arizona driver's license
Must enjoy working with people in person
Ability to explain testing process and requirements
Ability to oversee road and parking tests
Ability to use a computer to record documentation

Responsibilities

Provide excellent customer service.
Explain the testing process and requirements.
Oversee road test for earning a driver's license.
Oversee Parking Test for earning a driver's license.
Complete pre trip vehicle Inspection.
Observe driving/road test while riding in vehicle along with the driver.
Document and score the test - issue pass/fail based on qualifications observed.
Inform applicant/driver of test results.
Handle, file, and record documentation.
Handle the greeter station (where applicable), taking photos, administering written tests, entering exam results, etc.