Customer Service Representative

U-Haul•Buffalo, NY

21d•$16 - $17•Onsite

About The Position

U-Haul is seeking friendly, motivated individuals for the position of Customer Service Representative. In this role, you will be a key part of a supportive team, serving as the face of U-Haul's exceptional service. Your responsibilities will include assisting customers with their needs, inspecting and maintaining equipment, and using technology to manage the dispatch and return of equipment. This position provides on-the-job training and offers the chance to start quickly with same-day pay. A hiring bonus and a bonus for completing the U-Haul Equipment Inspection and Verification certification are also available.

Requirements

Valid driver’s license and ability to maintain a good driving record
High school diploma or equivalent

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment).
Drive a forklift (certification offered through U-Haul upon employment).
Other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.