Customer Service Representative

Security Finance • Greenville, SC

1d • Onsite

About The Position

This role involves assisting customers with their automobile financing needs both over the phone and in person. The company, Professional Financial Services (PFS), has been purchasing retail installment contracts for new and used automobiles, trucks, and motorcycles since 1995 and has branches in 12 states. The position offers the opportunity to make a difference, join an enthusiastic team, and start a lifelong career.

Requirements

• Previous customer service and/or collections experience
• A valid state driver’s license, with an acceptable driver’s record
• Access to a reliable automobile for work use

Responsibilities

• Provide outstanding customer service and problem resolution
• Perform collection activities on delinquent accounts
• Assist with insurance verifications
• Perform Welcome Calls
• Act as back up to our Administrative Assistant to receive loan payments and fund loans
• Perform Skip Tracking and other locate activities

Benefits

• Medical insurance (minimal cost to the employee)
• Dental
• Vision
• Life insurance
• Short-term and long-term disability
• Profit sharing
• 401k with company matching
• Paid sick time
• Paid holiday time
• Paid vacation time
• Monthly Bonus Potential
• Community Service contributions
• Growth Potential
• TOP-of-the-line training (hands-on, online, new hire class orientation)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed