Customer Service Representative

GetWireless•Provo, UT

17h•$16 - $18•Onsite

About The Position

GetWireless is a leading Value-Added Distributor of cellular solutions that connect the Internet of Things. By supporting a strong portfolio of embedded modules, end-device modems, intelligent gateways, and signal boosters, GetWireless is able to supply the most advantageous cellular solution for each new IoT application. Want to be part of building our wireless world? Technology like 5G and IoT aids emergency responders, enables intelligent warehouses and factories, increases safety on college campuses, helps energy companies provide better service, improves safety and efficiency of various modes of transportation, and more. It enhances the consumer experience for things like entertainment, shopping, and communications. In fact, wireless technology touches every aspect of our daily lives. Building Our Wireless World, Together®. An exciting career as an Inside Sales Representative is available at DiscountCell! This is a part-time opportunity and is located on-site in our Provo, Utah location. Hours: M-F, 8am - 1pm. The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other projects as directed. There is no telemarketing involved with the job. Time spent on the phone is either answering incoming customer calls or returning calls when customers request a call back. We have a casual dress code and great working environment.

Requirements

Prefer typing speed of at least 45 wpm
Familiarity with Windows operating system
Self-Starter
Able to learn quickly

Responsibilities

Enter and release customer orders for shipment.
Answer incoming phone calls to assist customers with placing orders or answering product questions.
Assist in keeping customers up to date regarding their order status.
Assist in the packaging and shipping of customer orders.
Work on additional projects as needed.