Customer Service Representative
Roehl Transport•Phoenix, AZ
About The Position
As a Customer Service Representative (CSR) with Roehl Transport, you will manage the awarded freight volume from your customers, solicit freight, and develop additional business with your customers. Your work ensures our drivers make a great living and helps us generate revenue while building our book of business with customers. In this role, you work directly with customers, fleet managers, and your customer service team to develop business, find creative solutions and build strong relationships established on trust.
Requirements
- Effective & timely communication with a diverse audience
- Creative problem-solving
- Strategic thinking
- Collaboration
- Strong desire to develop and learn new skills
Responsibilities
- Manage awarded freight volume from customers
- Solicit freight
- Develop additional business with customers
- Work directly with customers, fleet managers, and customer service team
- Develop business
- Find creative solutions
- Build strong relationships established on trust
Benefits
- Medical
- Dental
- 401k
- Profit sharing
- Paid time off
- Tuition reimbursement
- Two monthly bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
