Anoka, MN - Customer Service Representative (CSR)

Packard Culligan Water • Anoka, MN

20d • $19 - $20 • Onsite

About The Position

Culligan Water CSRs serve local customers to genuinely build relationships and deliver outstanding customer service. This role is ideal for individuals seeking office experience in a professional environment. Culligan of Anoka, MN is a successful dealership within the Packard Culligan franchise group, a family-owned company with nearly 80 years of history and a leader in commercial and residential water treatment and filtration systems.

Requirements

• Amazing communication skills (verbal and email).
• Quick problem-solving skills.
• Strong attention to detail.
• Proficiency in Microsoft Office.
• Proficiency in data entry and documentation.
• Ability to be a team player.
• Friendly personality.
• Ability to multitask.
• Subject to a pre-employment background check and drug screening upon offer of employment.

Nice To Haves

• Desire to become a "water treatment expert" through training.

Responsibilities

• Communicate with customers verbally and via email.
• Solve problems to help customers with unique needs.
• Utilize multiple software systems.
• Coordinate administrative/accounting functions within the dealership.
• Schedule deliveries and service appointments.
• Handle payments, invoices, and collections.
• Discuss products and services.
• Address water quality issues or concerns.

Benefits

• Competitive base pay, plus commission and quarterly/annual employee incentives.
• Zero deductible medical plans.
• Dental and vision insurance.
• Wellness Program with incentives.
• 401K with employer match.
• Tuition reimbursement and scholarship opportunities.
• Paid time off.
• Paid holidays.
• Career advancement through training and development.
• Work-life balance (Monday-Friday 8AM-5PM).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed