Customer Service Representative (CSR) for our Collision Center

Scott Chevrolet Cadillac • Allentown, PA

10d • Onsite

About The Position

Scott Cars is looking for a Collision Center Customer Service Representative to join their team in Allentown, PA. This role reports directly to the Collision Center Manager and assists with administrative duties within the body shop. The ideal candidate must be able to work in a fast-paced and challenging environment, handle multiple projects, and possess excellent communication, administrative, organizational, and computer skills. Dealership experience is a plus, but the company is willing to train the right candidate.

Requirements

• Excellent communication skills
• Excellent customer service skills
• Excellent problem solving skills
• Ability to maintain composure under stress
• Strong organizational skills
• Strong time management skills
• Strong attention to detail
• Interest in accuracy
• Highly professional
• Dependable
• 1-year office/administrative experience
• Computer skills

Nice To Haves

• Dealership experience

Responsibilities

• Answer phones
• Filing
• Faxing
• Print e-mails
• Schedule estimates and repairs
• Process repair orders
• Receipt and cashier payments
• Review accounts and research missing and late payments
• Set up customers with rental vehicles

Benefits

• Excellent pay
• Excellent benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed