Customer Service Representative

Wolfers Home Services • Wilsonville, OR

15d • $20 - $25 • Onsite

About The Position

Wolfer’s is seeking a Customer Service Representative to join their team. This role offers a stable and safe work environment with opportunities for growth and support. The company emphasizes valuing hard work and treating employees like family, aiming to help individuals build meaningful careers.

Requirements

• Previous customer service experience (e.g., customer service representative, server).
• Ability to maintain a positive outlook and disposition.
• Internal drive to consistently challenge oneself and exceed personal best.
• Ability to intentionally show up every day to ensure a five-star customer experience.
• Ability to work through tasks quickly and make decisions on short notice.
• Cleared background check.
• Cleared drug screen.

Responsibilities

• Act as the primary point of contact for customer inquiries via phone.
• Schedule appointments for customers.
• Answer customer questions and provide information.
• Ensure customers feel heard and supported.
• Utilize scripts and resources to make outbound calls.
• Offer value plans to current and potential customers.

Benefits

• Starting pay of $20-$25/hour.
• Monday - Friday schedule (10:00 am - 6:30 pm).
• Weekly pay.
• 75% paid medical premiums (including dental and vision) for the employee.
• 25% paid medical premiums (including dental and vision) for family members.
• Company Matched 401K.
• Paid Time Off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed