Weekend Customer Service Representative | Thursday - Sunday 0700-1800
About The Position
We are seeking an energetic, detail-oriented, and proactive Weekend Shift Customer Service Representative to join our team in Whiteland, IN. Operating on a Thursday through Sunday (0700 - 1800) schedule, this shift is critical to our continuous logistics network. Because freight never stops, this role bridges the vital gap between the standard business week and the high-volume weekend transit window. Working four 10-hour days, you will ensure smooth handoffs, consistent tracking, and excellent customer support during peak afternoon transitions and crucial weekend delivery windows.
Requirements
- Strong communication and problem-solving skills
- Ability to multitask and manage priorities in a fast-paced environment
- High attention to detail and sense of urgency
- Team-oriented mindset with a customer-first approach
Responsibilities
- Serve as the main point of contact for customers regarding shipments
- Provide accurate and timely updates on load status
- Monitor shipments from pickup through delivery to ensure on-time performance
- Communicate proactively with customers, carriers, and internal teams
- Resolve service issues quickly and professionally
- Maintain and update shipment information within internal systems
- Ensure a consistently high level of customer satisfaction
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
