Customer Service Representative

TEKsystems • Honolulu, HI

3d • $19 - $20 • Onsite

About The Position

We're looking for a friendly and dependable Customer Service Representative to join our team. This role is perfect for someone who enjoys helping people, staying organized, and being part of a collaborative work environment.
The ideal candidate is someone who enjoys interacting with people, takes pride in their work, and can balance customer service responsibilities with administrative tasks. A strong work ethic, reliability, and a team-first mindset will be key to success in this role.
If you're looking for an opportunity to join a growing team where your contributions make a difference every day, we'd love to hear from you.

Requirements

• Strong communication and customer service skills
• Comfortable using computers and learning new systems
• Accurate data entry skills and attention to detail
• Basic math skills
• Ability to multitask and stay organized in a fast-paced environment
• Positive attitude and willingness to support team goals

Responsibilities

• Answer incoming phone calls and assist customers with questions and requests
• Respond to customer emails in a timely and professional manner
• Welcome and assist walk-in customers
• Enter customer orders accurately into company systems
• Communicate order updates and information to customers and internal teams
• Maintain accurate records and documentation
• Provide excellent customer service while managing multiple tasks throughout the day

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed