Customer Service Representative
About The Position
Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. As a Customer Service Representative, you are passionate about your work and perform with a high level of energy, reliability and pride. Customers and coworkers alike look forward to their interactions with you. Your administrative work is thorough, organized and detail-oriented. You have strong computer skills including Microsoft Office and an ability to learn new software applications quickly. You have a solid command of the English language and excellent communication skills. Your work experience demonstrates success in providing customer service and strong administrative support.
Requirements
- In-person and Telephonic customer service experience, ideally from a medical clinic setting
- Solid command of the English language and excellent communication skills
- Strong computer skills including Microsoft Office and an ability to learn new software applications quickly
- Work experience demonstrates success in providing customer service and strong administrative support
Nice To Haves
- Understanding of medical terminology is an asset
- Health-related educational background is preferred
Responsibilities
- Answering the telephone, greeting, and assisting clients
- Responding to inquiries and helping clients with problems
- Processing incoming and outgoing mail, courier and faxes
- Providing administrative support under the direction and support of the office manager and clinic director
- Monitoring and ordering office and clinic supplies
- Assisting with photocopier/fax maintenance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
