Customer Service Representative

U-Haul•Cathedral City, CA

16d•$17 - $18•Onsite

About The Position

Customer Service Representative at U-Haul is a role for friendly, motivated individuals who enjoy helping others. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring customers receive the assistance they need for their journeys. This involves inspecting and maintaining equipment, using technology to dispatch and return equipment, and providing support to customers. The position offers on-the-job education, with a 'Hire Fast, Pay Fast' philosophy, including paid working interviews and hiring bonuses. U-Haul provides career stability and opportunities for advancement.

Requirements

Valid driver’s license and ability to maintain a good driving record.
High school diploma or equivalent.

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment).
Drive a forklift (certification offered through U-Haul upon employment).
Other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.