Customer Service Representative

L&M Corrugated Container • Appleton, WI

18d • $22 - $25 • Onsite

About The Position

L&M Corrugated is looking for a Customer Service Representative to join their growing organization. In this role, the representative will serve as a key point of contact for customers, managing orders, coordinating with internal teams, and ensuring an exceptional customer experience. This position offers a stable career, a consistent Monday-Friday schedule, and opportunities to grow with a family-owned company.

Requirements

• Customer service, account management, administrative, or office experience preferred
• Manufacturing, packaging, logistics, or distribution experience is a plus, but not required
• Strong communication and relationship-building skills
• Excellent organizational and multitasking abilities
• Ability to work independently and as part of a team
• Attention to detail and commitment to customer satisfaction
• Proficiency with Microsoft Office and business software systems

Responsibilities

• Manage customer accounts and orders from start to finish
• Coordinate with Sales, Design, Scheduling, and Production teams
• Process orders, changes, and customer requests accurately
• Communicate order status and provide solutions to customer concerns
• Build strong relationships with customers and serve as a trusted resource
• Maintain accurate customer records and documentation
• Support continuous improvement efforts and administrative projects as needed

Benefits

• Attendance Bonus
• Profit Sharing Bonus
• Employee Referral Bonus
• Tuition Assistance
• Paid time off and holidays
• 401(k) with company match
• Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed