Customer Service Representative

Prime Healthcare Management Inc•Harlingen, TX

About The Position

The Customer Service Representative is a high-level customer service position and one of the department’s first lines of communication. The representative ensures customers, patients, and coworkers are treated professionally and in a friendly manner, and answers phones to process requests. The role may also include special projects or other assignments, which are expected to be completed within a specified timeframe.

Requirements

  • High school diploma or equivalent.
  • Intermediate computer skills.
  • Experience with Microsoft Office, intranet, and word documents.
  • Ability to communicate effectively in English, both orally and in writing.

Nice To Haves

  • Previous customer service or medical office experience.

Responsibilities

  • Treat customers, patients, and coworkers in a professional and friendly manner.
  • Answer phones and process requests.
  • Complete assigned special projects or other assignments within the specified timeframe.
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