Customer Service Representative - Atlanta (Braves Stadium), Georgia

LAZ Parking Georgia • Atlanta, GA

9h • Onsite

About The Position

The Customer Service Representative (CSR) supports the accounting department and operational teams in ensuring accuracy in reporting client financial information in a timely and accurate manner. The CSR reviews and approves reports and creates documentation that will allow for the efficient “flow” of information. LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts! We are also a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”.

Requirements

• Basic computer skills.
• Working knowledge of Microsoft Excel.
• Maintain a professional appearance.
• Reliable transportation to and from work.
• Should be able to work standard business hours.
• Able to work unsupervised.
• Strong customer and/or client service experience.

Nice To Haves

• Property management accounting experience is preferred but not required.
• Parking industry experience is preferred but not required.
• Strong customer service skills and abilities.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to encourage open expression of ideas and opinions.
• Excellent teambuilding and interpersonal skills.
• Ability to work independently and multi-task.
• Ability to communicate professionally and effectively with all levels of the organization.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrates a sense of urgency and timeliness.

Responsibilities

• Customer support for various locations involving monthly Accounts Receivable, Accounts Payable and Bank Reconciliations.
• Account maintenance and new account enrollment, utilizing a proprietary AR System.
• Greet customers and clients with a positive, enthusiastic and friendly attitude and try to assist in any way possible.
• Creating and posting Daily Revenue Reports.
• Answer incoming emails and electronic requests.
• Manage customer waiting list via online enrollment option.
• Basic administrative duties.
• Follow any directives from location manager.

Benefits

• Growth Opportunities
• Pay Activ – On-demand access to earned wages, get up to 50% of your earned wages immediately
• Paid training
• Free company uniform
• Health Coaching & Resources
• Employee Assistance Program (EAP)
• Smoking Cessation Program
• 401(k) with Employer Match
• Medical, dental, vision – 3 plan options!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed