Customer Service Representive

FleetPride•Tulsa, OK

1d•Onsite

About The Position

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today! CCC Parts Company, a FleetPride company, is driven by a unique company culture that values knowledge, experience, and the importance of offering our customers an incomparable depth of service, product and application expertise. Our continued success thrives on the attraction and retention of spirited people who share our passion for customer service. FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions. Headquartered in Irving, TX, FleetPride is the nation’s largest distributor of heavy duty parts and service in the independent heavy duty aftermarket. FleetPride’s sophisticated network of over 450 locations, more than 110 service centers, and six distribution centers ensures customers get the parts and services they need, when and where they need them. We also offer heavy duty expertise with some of the best and brightest people in the industry. FleetPride offers career opportunities for self-motivated professionals and now boasts more than 5,500 experts who are empowered and driven to create tailored solutions and solve problems for each customer’s unique needs. Join the FleetPride team today.

Requirements

Professional communication style (both written and verbal)
Customer service focus
Computer proficiency and ability to learn new programs
Organization and time management skills with the ability to multi-task
Ability to lift up to 40LB pounds

Nice To Haves

Automotive parts or heavy-duty truck parts knowledge, beneficial but not required.

Responsibilities

Obtains sales orders from customers via phone and/or email
Provides knowledgeable answers to questions about product, pricing, and availability via phone and/or email correspondence
Works with internal departments to resolve customers’ issues (warranties, back orders, etc.)
Generates pick tickets for orders to the warehouse
Performs /assists in assorted warehouse duties including shipping and receiving, order check-in and verifications, cycle counts, Etc.