Customer Service Representative
About The Position
Glaz-Tech is looking for a Customer Service Representative. We are looking for a responsible, adaptable, detailed and self-driven individual. The job functions include receiving customer calls, data entry of customer’s orders, and working with supervisor to communicate the most accurate information to any customer inquiries or pick-ups. Candidate must possess strong customer service skills and professionalism as they will be working directly with Glaz-Tech customers over the phone and in person on a daily basis. All potential applicants are subject to background checks and drug screens. After probationary period, health benefits will be available. Training on glass material will be provided.
Requirements
- Must possess strong computer and typing abilities
- Strong interpersonal and customer service skills
- Accuracy and attention to detail
- Must be 18 years or older
- High School Diploma or equivalent
- Authorized to work in the US
- 2 years of Customer Service Experience
Nice To Haves
- Experience in the Glass industry
Responsibilities
- Answering customer calls and being engaged with customers to understand their glass needs
- Following-up with customers on the status of their purchase
- Learn and use the ordering system to place glass orders
- Potential to make sales calls to prospective and existing customers
Benefits
- Health Insurance With Employer Contribution
- Medical, Dental, Vision and Disability Insurance
- Company Paid Life Insurance
- 401K Plan with Employer Contribution
- Paid Vacation and 6 Paid Holidays
- Company Paid Employee Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
