Customer Service Representative Full Time
About The Position
As a full-time Customer Service Representative in our Weston branch, you'll help customers with everyday banking needs and keep things running smoothly at the front line. You're here to make visits easy, accurate, and welcoming. Your Typical Shift You'll arrive, get set up, and check what the day has in store-then it's on to a steady rhythm of customer conversations, quick questions, and "thanks for your help!" moments. Between lobby traffic and phone calls, you'll stay focused, keep your work tidy, and lean on teammates when things pick up. You'll wrap up by ensuring everything is in order so the next day starts on a strong note.
Requirements
- High school diploma or equivalent
- Solid computer skills and clear, friendly communication
- Ability to stay organized in a fast-paced setting
Nice To Haves
- Customer service, cash handling and/or sales experience
Responsibilities
- Greeting customers and assisting with routine teller transactions and account requests
- Handling cash with strong attention to detail and balancing work accurately
- Spotting opportunities to connect customers with the right products/services
- Using bank systems to complete work efficiently while juggling multiple requests
Benefits
- Medical, Dental, and Vision coverage
- 401(k)
- Life Insurance
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Paid Time Off, plus Paid Holidays
- Volunteer Paid Time Off for giving back
- Birthday Day Off and Fresh Focus Day Off to recharge
- Bank-wide Incentive Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
