Customer Service Representative
AmeriVet•Atlanta, GA
•Onsite
About The Position
As a Customer Service Representative, you will be the first point of contact for clients at Common Companion Vet Co. Your role is crucial in creating a welcoming and efficient environment for both clients and their pets.
Requirements
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Familiarity with veterinary software or willingness to learn
- Compassion for animals and their owners
- High school diploma or equivalent
Nice To Haves
- Experience in a veterinary or medical setting is a plus
Responsibilities
- Greet clients warmly, manage check-ins, and address inquiries with professionalism and empathy.
- Schedule, confirm, and manage appointments, ensuring efficient use of the veterinary team’s time.
- Facilitate clear communication between clients and veterinary staff, relaying important information and updates.
- Handle payments accurately, maintain financial records, and process invoices.
- Maintain and update client and pet records, ensuring confidentiality and accuracy.
- Assist with administrative tasks, ensure the reception area is tidy, and manage inventory of office supplies.
Benefits
- Tailored development programs, mentorship, and career pathing
- Competitive pay
- Performance bonuses
- 401(k) matching
- Student loan assistance
- Health, dental, vision, life insurance
- Mental health resources
- Generous paid time off and holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
