Customer Service Representative
BANK OF COMMERCE•Neodesha, KS
•Onsite
About The Position
Bank of Commerce is currently looking for an energetic individual to add to our Neodesha, Kansas branch. Candidates should demonstrate strong customer service skills, attention to detail and the ability to multi-task when needed. This role works closely with customers to fulfill their banking needs and connect them with account services. Performs a variety of receptionist, secretarial and clerical duties as well as handling day-to-day transactions. Handle customer communications, business correspondence, client relations both in person and via e-mail and phone.
Requirements
- Strong customer service skills
- Attention to detail
- Ability to multi-task
- Willing to work with a team
- Positive attitude
Nice To Haves
- Prior banking experience
Responsibilities
- Help customers open checking and savings accounts.
- Maintain customer accounts and help resolve disputes.
- Refer customers to loan officers or other financial specialists.
- Recording transactions.
- Counting and packaging currency.
- Reconciling cash drawers.
- Promoting the bank’s products and services.
- Communicating with other bank team members.
- Safe Deposit Boxes (opening, closing, billing, allowing customers access).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
