Customer Service Representative

Mosquito Joe of Baltimore/Annapolis
Onsite

About The Position

Mosquito Joe of Baltimore & Annapolis is hiring a Part-Time Customer Service Representative to support our growing business. This role is ideal for someone who takes pride in great service, communicates professionally, and enjoys making a difference for customers every day. At Mosquito Joe, our mission is to make every customer feel confident, cared for, and excited.

Requirements

  • Friendly, professional, and confident communication skills
  • Comfort making outbound service calls and handling customer conversations
  • Strong organizational skills and attention to detail
  • Reliability, punctuality and self-motivation
  • A positive customer-first mindset
  • Ability to multitask in a fast-paced environment

Nice To Haves

  • Prior customer service or office experience is preferred.

Responsibilities

  • Managing accounts receivable follow-up and updating payment information
  • Following up with new customers after sign up
  • Calling customers after resprays or service visits
  • Answering customer questions by phone, text, and email
  • Supporting other customer service and office tasks as needed

Benefits

  • Bonus based on performance
  • Free uniforms
  • Paid time off
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