Customer Service Rep(08930) - 112 John Earl St.

Domino's Franchise•Hillsborough, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, NC, is hiring a Customer Service Representative. The role involves taking customer orders, answering questions, and helping provide a positive customer experience in a fast-paced team environment. The employee is also expected to follow Domino’s pizza-making standards, maintain a clean and professional appearance in accordance with the dress code, work with hustle and energy, and interact with customers in a friendly, positive manner. The company describes opportunities to grow and advance, flexible scheduling, a friendly work environment, competitive pay, and pizza discounts. Listed benefits are available to eligible employees where noted.

Requirements

Must be at least 16 years of age.
Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Must adhere to Domino’s pizza-making standards and procedures.
Must maintain a clean and professional appearance in accordance with the Domino’s dress code.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service, including friendly interactions with customers.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work with the team to support smooth operations and satisfied customers.
Make pizzas according to Domino’s standards and procedures.
Maintain a clean, professional appearance, follow the Domino’s dress code, and represent the brand positively.
Work efficiently with hustle and energy in a fast-paced environment.