Customer Service Representative (Limited Part-Time Nights)

Highland Square Mustard Seed Market and CafeAkron, OH
Onsite

About The Position

Provides excellent customer service acting as a liaison between the store, its customers and associates to resolve customer concerns and provide product and operational information. Operates a cash register to provide excellent customer service with the most accurate and efficient checkout service possible.

Requirements

  • High school education or equivalent is required
  • Previous Cashier experience is required
  • Interpersonal skills
  • Basic math skills
  • Demonstrated problem solving ability
  • Verbal communication skills
  • Bending
  • Standing
  • Communication (Verbal)
  • Carrying 30lbs.
  • Reading
  • Walking
  • Hearing (Auditory)
  • Reaching
  • Telephone Usage
  • Lifting 30 lbs.
  • Writing
  • Grasping
  • Operating Equipment
  • Sight or Peripheral Vision

Nice To Haves

  • One to three months customer service experience is preferred

Responsibilities

  • Provides prompt and courteous customer service.
  • Performs service desk duties including, but not limited to, refunds and exchanges, class registration, screening and distributing incoming calls, special ordering.
  • Resolves customer concerns using sound judgment.
  • Performs a cash audit of the contents in assigned cash drawer at the start and end of the work shift.
  • Uses electronic scanner to record prices.
  • Is knowledgeable of produce merchandise carried in the store.
  • Processes payments and other various discount transactions at point of sale and redeems discount and promotional coupons.
  • Bags merchandise.
  • Performs other duties as assigned.
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