Customer Service Representative (Limited Part-Time Nights)

Highland Square Mustard Seed Market and Cafe • Akron, OH

9d • Onsite

About The Position

Provides excellent customer service acting as a liaison between the store, its customers and associates to resolve customer concerns and provide product and operational information. Operates a cash register to provide excellent customer service with the most accurate and efficient checkout service possible.

Requirements

• High school education or equivalent is required
• Previous Cashier experience is required
• Interpersonal skills
• Basic math skills
• Demonstrated problem solving ability
• Verbal communication skills
• Bending
• Standing
• Communication (Verbal)
• Carrying 30lbs.
• Reading
• Walking
• Hearing (Auditory)
• Reaching
• Telephone Usage
• Lifting 30 lbs.
• Writing
• Grasping
• Operating Equipment
• Sight or Peripheral Vision

Nice To Haves

• One to three months customer service experience is preferred

Responsibilities

• Provides prompt and courteous customer service.
• Performs service desk duties including, but not limited to, refunds and exchanges, class registration, screening and distributing incoming calls, special ordering.
• Resolves customer concerns using sound judgment.
• Performs a cash audit of the contents in assigned cash drawer at the start and end of the work shift.
• Uses electronic scanner to record prices.
• Is knowledgeable of produce merchandise carried in the store.
• Processes payments and other various discount transactions at point of sale and redeems discount and promotional coupons.
• Bags merchandise.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED