Part Time Customer Service Representative

Brown Heating & Cooling•Homewood, AL

1d•$15 - $18•Onsite

About The Position

Brown Cooling, Heating, Plumbing and Electrical is looking for a self-motivated individual with a positive attitude to join our growing and dedicated Customer Support team. This role involves providing professional customer support via phone, email, chat, and multiple service platforms in a fast-paced environment. The ideal candidate will be a fast learner, adaptable, and possess excellent communication and problem-solving skills.

Requirements

Must be available to work nights, weekends, and holidays
Ability to quickly switch between multiple platforms and applications
Strong multitasking abilities in a fast-paced environment
Fast learner with the ability to adapt quickly
Basic to intermediate computer skills required
Excellent communication and problem-solving skills
Reliably commute or planning to relocate to Birmingham, AL before starting work (Required)
Call Center or Customer Support (1+ year required)

Nice To Haves

Previous customer service experience is a plus
Dependable and self-motivated individuals
Positive attitude and strong work ethic
Ability to stay organized while managing several systems at once

Responsibilities

Provide professional customer support via phone, email, chat, and multiple service platforms
Efficiently switch between platforms and systems while assisting customers
Handle multiple tasks and customer inquiries in a fast-paced environment
Maintain accurate customer records and documentation
Resolve issues in a timely and positive manner
Follow company procedures and meet performance expectations