Customer Service Representative- START ASAP

TEKsystems • Providence, RI

1d • $18 - $20 • Onsite

About The Position

IMMEDIATE CALL CENTER CUSTOMER SERVICE REPRESENTATIVE NEEDED. OPPORTUNITY TO WORK FOR ONE OF THE LARGEST MEDICAL SUPPLY COMPANIES IN THE AREA. FULL TIME OPPORTUNITY WITH ROOM FOR GROWTH. MONDAY - FRIDAY 9AM-6PM. PROVIDENCE, RI (ON SITE ONLY). $18/HR.

Requirements

• 2 years of customer service experience in an office setting
• Excellent communication skills
• Microsoft Office proficient

Responsibilities

• Answer all customer calls promptly and professionally.
• Enter order-processing information quickly and accurately.
• Ensure maintenance of manual order entry skills and supplies for use in the even of system failure.
• Provide accurate service and pricing information
• Complete all inquiries regarding trace requests and communicate status to customer(s).
• Ensure customer satisfaction by handling all complaints and referring them internally for action.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed