Customer service representative

U-Haul•Hampden, MD

2d•Onsite

About The Position

U-Haul is seeking friendly, motivated individuals to join their team as Customer Service Representatives. In this role, you will be the face of U-Haul, providing exceptional service, assisting customers with their needs, and ensuring they have a successful journey. Responsibilities include inspecting and maintaining equipment, using technology for dispatch and returns, and educating customers on products and services. This position offers on-the-job training and a fast hiring and payment process, with opportunities to start immediately and get paid daily. U-Haul also offers hiring and performance bonuses.

Requirements

Valid driver’s license and ability to maintain a good driving record.
High school diploma or equivalent.

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment).
Drive a forklift (certification offered through U-Haul upon employment).
Other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.