Customer Service Representative – Entry Level

GIG Alexandria • Alexandria, VA

9d

About The Position

We’re hiring a motivated, people-focused Entry-Level Customer Service Representative to join our growing team! This role is ideal for individuals looking to build a rewarding, purpose-driven career in the nonprofit, community outreach, or public engagement sector. As part of our customer service and outreach team, you’ll represent nationally recognized nonprofit organizations , connect with the public during community events, and help raise awareness for meaningful causes. If you’re energetic, enjoy face-to-face interaction, and want a career where your work truly creates impact, this opportunity is for you.

Requirements

• Excellent verbal communication and interpersonal skills
• Friendly, outgoing, and team-oriented personality
• Passion for helping others and supporting charitable initiatives
• Comfortable engaging with people in dynamic, fast-paced environments
• No experience required — full paid training provided
• Must be at least 18 years old and legally authorized to work in the U.S.

Responsibilities

• Serve as the first point of contact for donors, supporters, and community members
• Clearly communicate nonprofit missions, programs, and values
• Build strong relationships to increase public awareness and donor engagement
• Support the planning and execution of local outreach and fundraising campaigns
• Represent nonprofit partners at community events, markets, and public spaces
• Maintain a positive, professional, and compassionate presence with every interaction

Benefits

• Competitive hourly pay plus bonuses and performance incentives
• Full paid training in customer service, marketing, and nonprofit outreach
• Medical and dental benefits (eligibility details provided during interview)
• Clear opportunities for career advancement into leadership, management, or campaign coordination
• Travel opportunities for national nonprofit events
• Supportive, inclusive team culture where your work makes a real community impact

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed