Customer Service Representative – Entry Level
About The Position
We are hiring Entry-Level Customer Service Representatives to support nonprofit fundraising and community outreach initiatives through live events and public-facing campaigns. This is a full-time, entry-level role with paid training provided and no prior experience required. This position is ideal for individuals interested in customer service, event support, community engagement, or nonprofit fundraising who are looking to gain hands-on experience in a professional, team-based environment. Position Overview Customer Service Representatives interact directly with the public at events and outreach campaigns, providing information about nonprofit initiatives and delivering a positive customer experience. The role focuses on clear communication, professionalism, and ethical engagement.
Requirements
- Strong communication and interpersonal skills
- Comfortable interacting with the public in a face-to-face environment
- Customer-focused mindset with a positive and professional attitude
- Willingness to learn through training and coaching
- Reliable, punctual, and team-oriented
- Available for a full-time schedule
Nice To Haves
- Experience in customer service, retail, hospitality, sales, events, promotions, or community outreach.
Responsibilities
- Engage with the public at live events, fundraising campaigns, and community outreach initiatives
- Provide friendly, professional customer service to attendees, donors, and community members
- Communicate nonprofit missions, campaign messaging, and fundraising goals clearly and accurately
- Answer questions and address concerns in a respectful and professional manner
- Assist with event setup, breakdown, and on-site coordination as needed
- Build and maintain positive relationships with community members and partner organizations
- Maintain a professional, customer-focused presence during all events
Benefits
- Full-time employment with immediate start availability
- Competitive weekly pay
- Paid training and ongoing professional development
- Performance-based bonus opportunities
- Medical, Dental, and Vision benefits
- Clear advancement opportunities into leadership, event management, and account-level roles
- Supportive, team-oriented work environment
- Opportunity to work with established nonprofit organizations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
