Customer Service Representative - Entry-Level

New Catalystorporated • Louisville, KY

4d • Onsite

About The Position

We’re hiring Entry-Level Customer Service Representatives to support live events, fundraising campaigns, and community outreach programs. No prior experience is required—we provide paid training, hands-on mentorship, and real-world event experience to help you launch a career in customer service, event marketing, and nonprofit fundraising .

Requirements

• 18+ and authorized to work in the U.S.
• Outgoing, confident, and comfortable interacting with the public
• Positive, coachable, and eager to learn
• Team-oriented with a strong work ethic
• Reliable, professional, and available for an immediate start

Nice To Haves

• Previous experience in customer service, retail, hospitality, sales, events, promotions, or fundraising is a plus but not required

Responsibilities

• Represent our company and partner nonprofits at live events, fundraising campaigns, and community programs
• Provide friendly, professional customer service to attendees, donors, and supporters
• Communicate mission, fundraising goals, and campaign messaging clearly and confidently
• Answer questions and provide accurate information while representing organizations with integrity
• Assist with event setup, breakdown, logistics, and on-site coordination
• Build positive relationships with community members, supporters, and nonprofit partners
• Maintain a high-energy, professional, and approachable presence at all events

Benefits

• Immediate hire opportunities with full-time hours
• Paid training and professional development to grow your career
• Competitive weekly pay plus performance-based bonuses
• Clear advancement paths into leadership, event management, and account-level roles
• Work with well-known nonprofits and charitable organizations
• Supportive, high-energy, team-oriented environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed