Customer Service Representative
About The Position
Belden's Customer Service Representative supports the sales goals of the company by developing and maintaining a highly skilled level of product knowledge, sales policies, familiarity of departmental, interdepartmental and interplant procedures to achieve the highest level of customer satisfaction. Under this role, you will coordinate with our Field Sales, Inside Sales, Engineering and Marketing teams to meet customer requirements and provide exemplary service to our customers by recommending products and/or product alternatives to meet their needs. This role will be based in the Richmond Division office in Richmond, Indiana.
Requirements
- Highly skilled level of product knowledge.
- Knowledge of sales policies.
- Familiarity with departmental, interdepartmental, and interplant procedures.
- Ability to coordinate with Field Sales, Inside Sales, Engineering, and Marketing teams.
- Ability to recommend products and/or product alternatives to meet customer needs.
Responsibilities
- Develop and maintain a highly skilled level of product knowledge.
- Understand and apply sales policies.
- Familiarize with departmental, interdepartmental, and interplant procedures.
- Achieve the highest level of customer satisfaction.
- Coordinate with Field Sales, Inside Sales, Engineering, and Marketing teams to meet customer requirements.
- Provide exemplary service to customers by recommending products and/or product alternatives to meet their needs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
