Customer Service Representative
About The Position
FASTSIGNS #300201 is hiring for a Customer Service Representative to join our team! This role involves being the initial contact with current and prospective customers, preparing estimates, implementing work orders, and ensuring timely delivery of finished orders. The position also includes participating in daily team meetings, executing business and marketing plans, and working closely with customers via email, telephone, in-person, and at their place of business to build long-lasting relationships. The sign industry offers constant learning, skills growth, and a career path.
Requirements
- High school diploma or equivalent
- Outgoing, responsive, eager to learn and has the ability to build relationships
- Great listening and organization skills
- Ability to sit for long periods (4 hours or more)
- Ability to view a computer screen for long periods (4 hours or more)
- Ability to work under pressure to output high volume, high-quality work
Nice To Haves
- 2-3 years of retail or counter sales experience preferred
Responsibilities
- Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
- Prepare estimates, implement work orders and ensure timely delivery of finished orders
- Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
- Work with customers in numerous ways such as email, telephone, in-person and at their place of business
- Build long-lasting relationships by turning prospects into long term clients.
Benefits
- Competitive Pay
- Paid Vacation and Holidays
- Performance Bonus
- Ongoing Training Opportunities
- Opportunity for advancement
- Employee discounts
- Health insurance
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
