Customer Service Rep(02257) - 585 Royal Oak Dr.

Domino's Franchise•St Marys, OH
•Onsite

About The Position

Domino's is hiring a Customer Service Representative for a flexible role that may be part-time or full-time. The position involves serving customers and supporting store operations, with opportunities to grow into management. Training is provided on the job. The posting also describes team-leading duties during a shift, including managing a staff of 3 to 30 people, and delivery-related qualifications such as a valid driver's license and access to an insured, reliable vehicle.

Requirements

  • Be at least 16 years old for the general Customer Service Representative role; the additional information also states that applicants must be at least 18 years old.
  • Communicate verbally with customers and co-workers, including taking orders by phone and in person; have a clear, upbeat speaking voice for phone communication.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Perform basic arithmetic accurately and quickly, including making correct monetary change; a calculator may be used.
  • Have the motor coordination to make precise, rapid movements and the ability to enter orders using a keyboard or touchscreen.
  • Be clean-cut, personable, outgoing, energetic, dependable, reliable, punctual, prompt, responsible, quick to learn, and self-motivated.
  • For the team-leading and delivery-related duties described, have team-leading experience, a clean driving record, pass a Motor Vehicle Record check, hold a valid driver's license, and have access to a reliable insured vehicle.
  • Be willing to work when needed, including weekends and holidays.

Responsibilities

  • Communicate with customers and co-workers to receive and process orders by phone, in person, and through a touchscreen computer system.
  • Operate store equipment and prepare products.
  • Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • During a shift, manage and motivate a staff of 3 to 30 people, helping the team work effectively and maintain a positive workplace.
  • Set a positive example through punctuality, attitude, customer and coworker interactions, and professional appearance.

Benefits

  • Flexible scheduling
  • On-the-job training
  • Opportunities for growth, potentially into management
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