Customer Service Rep(01619) - 3102 Green Meadows Way

Domino's Franchise•Columbia, MO
•Onsite

About The Position

Domino's Pizza is seeking a friendly and efficient Customer Service Representative for its 3102 Green Meadows Way location in Columbia, United States. The role supports a positive customer experience by handling phone and in-person orders, processing payments, preparing pizzas, maintaining store cleanliness and food safety, and working collaboratively with the team in a fast-paced environment. The representative also responds to customer inquiries and special requests and adapts to changing priorities.

Requirements

  • Excellent customer service skills and a friendly, professional demeanor.
  • Strong verbal and written communication abilities.
  • Ability to follow directions and adhere to company policies and procedures.
  • Basic math skills for handling cash transactions and processing orders.
  • Ability to multitask efficiently in a fast-paced environment.
  • Physical ability to lift up to 25 lbs. and stand for extended periods.
  • Flexibility to work weekends, holidays, and various shifts as needed.
  • Team-oriented mindset and willingness to collaborate and support colleagues.
  • Ability to remain calm and composed under pressure.
  • Detail-oriented approach to ensure order accuracy and customer satisfaction.

Nice To Haves

  • Previous customer service experience is preferred, but not required.

Responsibilities

  • Provide friendly, professional customer service when taking phone and in-person orders.
  • Process customer transactions accurately, including cash and other forms of payment.
  • Prepare and make pizzas according to company standards and customer specifications.
  • Maintain a clean and organized work environment and follow food safety and hygiene protocols.
  • Collaborate with team members to support smooth operations during busy periods.
  • Assist with cleaning tasks to uphold store cleanliness standards.
  • Handle customer inquiries, concerns, and special requests with empathy and a problem-solving attitude.
  • Adapt to changing priorities and multitask effectively in a fast-paced environment.
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