Customer Service Representative
West Michigan Community Bank•Jenison, MI
•Onsite
About The Position
The primary responsibility of a Customer Service Representative is to complete all customer transactions in a fast, accurate and courteous manner, whether on the phone or in person. Provide customer service in a professional manner. Suggests / makes introductions for cross selling and referral of bank products and services.
Requirements
- High School Diploma or equivalent
- Excellent customer service skills
- Knowledge and understanding of the bank’s products and services and the benefits they offer to the customer
Nice To Haves
- Cash handling experience is preferred
- Professional customer service experience
Responsibilities
- Process various financial transactions for customers
- Answer customer questions
- Cross-sell and refer products and services whenever possible
- Accurate balancing of cash drawer
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
