Customer Service Representative
Hillyard•Bozeman, MT
•Onsite
About The Position
Hillyard, Inc. is currently taking applications for Customer Service Representative for our Customer Service team in Bozeman, MT. This role requires exceptional customer service experience and the ability to be a well-organized multi-tasker. Hillyard is an incredible family-owned enterprise with a rich history dating back to its inception in 1907. Our relentless dedication to fostering clean, safe, and healthy environments has propelled us to expand our footprint.
Requirements
- High School Diploma, GED, or equivalent.
- 1 year of experience in a related field.
- Ability to multi-task.
- Ability to communicate effectively verbally and in writing.
Nice To Haves
- Knowledge of SAP a plus.
Responsibilities
- Process Distribution and Customer Orders.
- Process inter-departmental orders / sample and replacement orders.
- Process return orders.
- Track shipments.
- Performs account maintenance and updates.
- Processes National Account orders, billing, follow up with Independent Distributors to assure order fulfillment.
- Respond to customer inquiries.
- Processes credit memos.
- Maintains customer specific pricing.
- Monitors the open orders report.
- Operates the Northwest Missouri City Sales Office.
Benefits
- Monday-Friday day shift schedule
- $23 an hour and bonus program
- Paid holidays
- Paid time off programs
- Industry leading 401(K) and profit-sharing program
- Excellent medical, vision, dental
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
