Customer Service Rep - CMME Communications Sodexo

Prime Healthcare•Lewiston, ME

5d•Onsite

About The Position

Central Maine Healthcare (CMH), a member of Prime Healthcare Foundation, is an integrated healthcare delivery system serving approximately 400,000 residents across central, western, and midcoast Maine through a network of more than 40 primary and specialty care locations. The system includes Central Maine Medical Center (CMMC) in Lewiston, a 250-bed, not-for-profit regional referral hospital that is home to the region's only Cancer Care Center, an orthopedic ambulatory surgery center, and the Central Maine Heart and Vascular Institute. CMMC also serves as the central Maine base for LifeFlight of Maine, the state's only medical helicopter service. CMH also includes Bridgton Hospital and Rumford Hospital, two 25-bed critical access hospitals that provide essential care to Maine's rural communities. As part of its commitment to healthcare education and workforce development, CMH is home to the Maine College of Health Professions, Maine's first nursing and medical imaging school. The private, not-for-profit institution is accredited by the New England Commission of Higher Education and plays an important role in training the next generation of healthcare professionals. To learn more, visit www.cmhc.org .

Requirements

High School Diploma or Equivalent.
Intermediate Computer skills.
Experience with Microsoft office –intranet and word documents.
Ability to effectively communicate in English both orally and in writing.

Nice To Haves

Previous Customer Service or Medical Office experience preferred.

Responsibilities

The Customer Service Representative is a high-level customer service position that is one of the first lines of communication within the department.
The Customer Service Representative is responsible to ensure that each customer, patient, and coworker is treated in a professional and friendly manner.
The Customer Service Representative is responsible for answering phones in order to process requests.
The Customer Service Representative may be assigned to special projects or other assignments may be given with expectations to be completed in a specified timeframe.