Customer Service Representative | Entry level
S&G Carpet and More•West Sacramento, CA
•Onsite
About The Position
Great Customer Service Starts Here! If you take pride in how you treat people, show up with positive energy, and enjoy working in a team environment, take the next step in your career with S&G Carpet. Since 1948, we've served Northern California and have built our reputation, one customer at a time, through service, integrity, and high standards. We believe in doing things the right way— for our customers, our communities, and each other. Simply put, we're good people doing good things. We hire for attitude, energy, and character first. We train the rest.
Requirements
- Positive attitude and strong energy
- Dependable, coachable, and professional
- Strong communication skills
- Customer-first mindset
- Comfortable engaging with customers in person and over the phone
- No flooring experience is required.
Nice To Haves
- People who enjoy staying busy, working with others, and taking pride in doing things the right way, every day.
Responsibilities
- Assist customers who call or email our Customer Service team with install or product-related questions
- Monitor product delivery and act as point of contact for customers
- Audit sold orders and place orders for special order material as-needed
- Strive to provide S&G's customers with a world-class customer service experience
- Work closely with a supportive, service-focused team
Benefits
- Medical
- vision
- dental
- 401K
- Paid training provided
- Fun employee events and in-office celebrations
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
