Part Time Customer Service Representative

Mr. Handyman of South Essex County • Peabody, MA

1d • Onsite

About The Position

Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman we’re growing our team so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We’re looking for a friendly and outgoing Part Time office professional for our fast-paced office environment. Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members. When you join the Mr. Handyman team, you get so much more than a job… you get a career you can be proud of, and the support of industry-leading software and business systems.

Requirements

• Part-time position: Work in office, Monday–Friday, 11am-4pm
• Have reliable transportation 5 days a week to the office in Peabody, MA
• Strong communication skills, both in person and over the phone
• Comfortable using computers, especially Excel and other Microsoft Office programs

Nice To Haves

• Highly organized with strong attention to detail
• Strong customer communication skills and a friendly, professional demeanor
• Self-motivated with the ability to work independently
• A natural problem solver who can troubleshoot and adapt as needed

Responsibilities

• Inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
• Communicate with customers to guide them through their projects and assist with managing their expectations.
• Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.

Benefits

• Competitive pay
• Advancement and growth opportunities
• Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
• The opportunity to wow customers with a best-in-class customer experience and solutions
• Company-branded apparel provided for your workday comfort and professionalism
• Paid sick leave & paid vacation time (available for use after 90 days)
• Optional supplemental insurance available through Aflac (employee paid)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed